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We believe in water for life

We provide water for life to enhance health and wellbeing, protect and improve the environment and sustain the economy.

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Find out what’s happening in your area, reported incidents and planned works.

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Sorry we can't find your postcode, please view our FAQ for help.

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An illustrated outline of a piece of paper with writing on it

Why is my bill going up?

We want to explain why we need to increase bills to deliver the things you've told us matter the most and the support we’re offering to those who need it.

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An illustrated outline of a water drop with three arrows forming a circle around it

Save a little water

Continued climate change and an increase in people means there’s less water to go around. If we all make one change, together, we can help secure water supplies for now and future generations.

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An illustrated outline of two bank cards

What if I can't pay my bill?

We understand this can be tough and we want to help in any way we can. Here you can find more information and advice on your available options.

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How we calculate your bill

Here you can find more information about how we calculate charges for our household customers.

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An illustrated outline of two bank cards

How would you like to pay?

Learn more here about the different ways you can pay your water bill online, over the phone, or in person.

How would you like to pay
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An illustrated outline of a house with a van in front of it

What to do when you're moving house

Here's what to do if you're moving home and need to create, change, or close an account.

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An illustrated outline of a person and a tick symbol

Priority Service Register

If you have any extra individual needs, such as an illness or other impairment, you can apply to join our Priority Services Register.

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An illustrated outline of a water meter

How to find and read your water meter

Here's how to locate your meter, take an accurate reading, and familiarise yourself with the latest Automated Meter Reading (AMR) technology.

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Find out more about...

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Turnaround Plan
 An aerial view of Weir Wood Reservoir
Water Resource Management Plan consultation
 Sailing boats moored at Chichester Harbour
Clean Rivers and Seas Plan
Save a little water
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Environmental performance